Why Join the Service Profit Group?

Increase your net profit and operational efficiency.

Sounds simple enough, right?

SPG has developed a process of accountability and engagement that has helped our members increase their profit, culture, and efficiency.

Take your business to the next level.

Most of you are true technicians at the core but running a business takes more than just being a good technician.

You must have the knowledge to run, operate, and grow your business.

That’s where The Service Profit Group comes in.

  • Do you want to raise revenue?
  • Do you want to increase profits?
  • Do you want to run more efficiently?
  • Do you want help?
Group photo of technicians, owners, and Joe O'Grady kneeling in front of group, most wearing uniforms in warehouse

SPG understands that you have a unique business
with its own set of challenges. Our custom plans apply a laser focus to those challenges to grow your business and your net profit.

Our members get the best results from these SPG offerings:

Graphic icon for Dedicated Business Consultants, a primary offering from The Service Profit Group
Dedicated Business Consultants

Our SPG industry experts are truly an extension of your staff. We help you navigate tough issues like operations, HR, financials, training and management.

Graphic icon for Coaches Corner, a primary offering from The Service Profit Group
Coach's Corner

We know we can’t be all things to all people. That’s why we’ve teamed up with some of the best coaches in the home services industry to assist in areas like SEO, Accounting & Marketing.

Graphic icon for Comprehensive Training, a primary offering from The Service Profit Group
Comprehensive Training

SPG offers world-class training for EVERY member of your team through on-site academies, interactive webinars, one-on-one consultations and video libraries.

Graphic icon for Member Resource Library, a primary offering from The Service Profit Group
Member Resource Library

As an SPG Member, you gain full access to client-driven templates, SOPs, checklists, step-by-step training videos, business calculators & more!

Graphic icon for Peer Network Access, a primary offering from The Service Profit Group
Peer Network Access

A member favorite, our network shares best practices, solid advice, new ideas, peer accountability and team support. As an SPG member, you don’t have to go it alone!

Graphic icon for Accountability Sessions, a primary offering from The Service Profit Group
Accountability Sessions

SPG promotes team accountability through Weekly Owner Roundtables, Deep Dive Financial Reviews, Tech and CSR KTI Boards, Operational Excellence Sessions and more.

These offerings lead to great results for our members. Learn how SPG can be your Accountability Partner and grow your business today!

In this one-on-one consultation with an SPG home service consultant, you will learn industry standard KPIs, training implementation, and business improvement solutions.

Our industry experts ensure that you have the tools, training, and support to grow your business and increase your revenue and net profit.

 

You are the primary focus around everything we do.

  • We provide tools for your business
  • We provide simple, step by step training for all your staff
  • We give you a roadmap to success
Male business owner wearing a blue dress shirt, smiling and standing in front of and pointing at a Service Profit Group Training calendar wall display
Female business owner wearing a blue shirt with a v-neck, smiling and standing in front of a Service Profit Group Technician KTI board wall display

Join our amazing members and discover how SPG can help you grow your business and increase your revenue and net profit.