SPG Membership Plan Options

The Service Profit Group knows you have specific needs at different stages of your business cycle, which is why we created flexible options for every level of help you need – from Technician to Management to Leadership.


Plan


Personalized Business Review Call

Weekly Accountability Sessions (Roundtable Meetings)

Access to Members Only Facebook Group

Consultant Face to Face Time

(1 hour zoom sessions)

Live Weekly CSR Training Webinars 

Live Weekly Service Manager Training Webinars

Manager Training Videos

Back Office Organization and Planning Cheat Sheet and Videos

(1) Live Monthly Technician Training 

Customized Quarterly Training Calendar

S.O.S

(Service Operating System)

DiSC Training

(testing charges may apply)

On-site: Deep Dive / Tech Training

(hotel and travel not included)

On-site: Technician Ride Along

(hotel and travel not included)

On-site: CSR / Operations Training

(hotel and travel not included)

(1) Live Monthly Staff Training Webinar

Live Back Office Organization and Planning Training Webinars

Priority scheduling for

events and on-sites

Monthly Owner's Network Video Conference

Leadership Training Videos

Marketing Training Videos

Discount on Training



Technician

1 Per Month









10% Off



Management


2 Per Month

15% Off



Leadership


Unlimited!

25% Off