SPG Membership Plan Options
The Service Profit Group knows you have specific needs at different stages of your business cycle, which is why we created flexible options for every level of help you need – from Technician to Management to Leadership.
Plan
Personalized Business Review Call
Weekly Accountability Sessions (Roundtable Meetings)
Access to Members Only Facebook Group
Consultant Face to Face Time
(1 hour zoom sessions)
Live Weekly CSR Training Webinars
Live Weekly Service Manager Training Webinars
Manager Training Videos
Back Office Organization and Planning Cheat Sheet and Videos
(1) Live Monthly Technician Training
Customized Quarterly Training Calendar
S.O.S
(Service Operating System)
DiSC Training
(testing charges may apply)
On-site: Deep Dive / Tech Training
(hotel and travel not included)
On-site: Technician Ride Along
(hotel and travel not included)
On-site: CSR / Operations Training
(hotel and travel not included)
(1) Live Monthly Staff Training Webinar
Live Back Office Organization and Planning Training Webinars
Priority scheduling for
events and on-sites
Monthly Owner's Network Video Conference
Leadership Training Videos
Marketing Training Videos
Discount on Training
Technician
Management
Leadership