SPG Membership Plan Options

The Service Profit Group knows you have specific needs at different stages of your business cycle, which is why we created flexible options for every level of help you need – from Technician to management to Leadership.


Personalized Business Review Call

Weekly Accountability Sessions (Roundtable Meetings)

Access to Members Only Facebook Group

Guest Speaker Webinars

Technician KTI Board Toolkit and Training Video

Technician Training Videos

CSR KTI Board Toolkit and Training Video

CSR Training Videos

Access to Demographic Peer Network

Business Forms

Business Calculators

Additional Account Users 

Consultant Phone Calls

Consultant Emails

Consultant Face to Face Time

(1 hour zoom sessions)

Live Weekly Service Manager Training Webinars

Live Weekly CSR Training Webinars 

Manager Training Videos

Back Office Organization and Planning Cheat Sheet and Videos

Customized Quarterly Training Calendar

On-site: Deep Dive / Tech Training

(hotel and travel not included)

On-site: Technician Ride Along

(hotel and travel not included)

On-site: CSR / Operations Training

(hotel and travel not included)

(1) Live Monthly Staff Training Webinar

Live Back Office Organization and Planning Training Webinars

Priority scheduling for

events and on-sites

Monthly Owner's Network Video Conference

Leadership Training Videos

Marketing Training Videos

Territory first right of refusal

Discount on Training


0 Additional Users

  2 Per Month

4 Per Month

10% Off


7 Additional Users

4 Per Month

8 Per Month

2 Per Month

15% Off


25 Additional Users




25% Off