SPG Recommended Reading List (Audible)

Here’s a list of books that can help you in different areas of your business.

To recommend a book or new topic, please email phil@theserviceprofitgroup.com.

1. General Business Fundamentals

   1. Traction
   2. The Road Less Stupid
   3. Rocket Fuel
   4. The Pumpkin Plan
   5. The E Myth Revisited
   6. Measure What Matters
   7. Start

2. Processes, Systems, and Operations

   1. Build How to Create a Phenomenal Team for Your Service Company
   2. Clockwork
   3. Thinking in Systems
   4. Think in Systems
   5. The Data-Driven -Leader

3. Recruiting and Hiring

   1. The Power of Proactive Recruiting
   2. Hiring for Attitude
   3. 75 Ways for Managers to Hire Develop and Keep Great Employees

4. Training and Retention

   1. The Culture Code
   2. Work Happy
   3. Small Giants

5. Delegation and Management

   1. Radical Candor
   2. Delegating Work
   3. What You Need to Know About Project Management

6. Leadership and Communication

   1. Leaders Eat Last
   2. The 21 Irrefutable Laws of Leadership 10th Anniversary Edition
   3. 101 Tough Conversations to Have with Employees
   4. Leadership
   5. The New One Minute Manager
   6. Great Leaders Have No Rules
   7. Extreme Ownership: How U.S. Navy SEALs Lead and Win
   8. The Dichotomy of Leadership

7. Financials and Accounting

   1. Profit First
   2. Accounting for the Numberphobic
   3. Financial Literacy for Managers
   4. Accounting for Non-Accountants

8. Marketing

   1. The 1 Page Marketing Plan
   2. Grow Inbound Marketing System
   3. The 22 Immutable Laws of Marketing
   4. Positioning

9. Sales

   1. SPIN Selling
   2. The Customer Rules
   3. Exceptional Service Exceptional Profit