CSR Training Courses

These courses are dedicated to teaching your CSR’s how to build relationships, schedule more calls, and give wow service every time.

For more information and a free webinar to explain our membership programs please see our Membership Overview page.

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Graphic card for The Service Profit Group's Become an Awesome CSR for Your Company, CSR Training Course, showing icon of a Customer Service Representative

Become an Awesome CSR for Your Company

This course discusses CSR core responsibilities, the sales cycle, and a proven script.

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